At Belvogue, we strive to deliver your order as quickly and efficiently as possible across Australia.
- Delivery Times: Orders are typically dispatched within 2-3 business days after purchase. Standard delivery usually takes 5-7 business days, depending on your location. For rural or remote areas, delivery times may vary.
- Shipping Costs: Shipping charges are calculated at checkout based on your delivery address. We offer free shipping on orders over [insert amount here].
- Tracking: Once your order has been shipped, you will receive a tracking number via email to keep you updated on your package’s journey.
RETURN POLICY
We want you to be fully satisfied with your purchase from Belvogue. If for any reason you are not happy, we offer a 14-day return policy from the date of delivery, under the following conditions:
ELIGIBILITY FOR RETURNS:
Products must be returned in original, unused condition with all tags attached.
The product should be free from any damage, stains, or signs of wear.
Returns will not be accepted if the product is returned in damaged condition, or with any stains.
INELIGIBLE FOR RETURNS:
- Change of opinionor personal preference is not an accepted reason for return.
RETURN PROCESS:
To initiate a return, please contact our customer service team at [insert email here] within 14 days of receiving your item.
Once your return is approved, we will provide you with a return address. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Upon receiving and inspecting the returned product, we will process your refund within 5 business days.
EXCHANGES:
We currently do not offer direct exchanges. You may return the product for a refund and place a new order for the desired item.
For any further questions about our delivery and return policies, feel free to contact us at service@belvogue.com.au. We’re here to help!