Welcome to Belvogue (accessible at https://belvogue.com.au). These Terms and Conditions govern your use of our website and the purchase of any products from us. By placing an order or using our website, you agree to be bound by these terms.
- General Conditions
- By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or territory of residence.
- We reserve the right to refuse service to anyone for any reason at any time.
- Prices for our products are subject to change without notice.
- Orders and Pricing
- All prices listed on our website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable.
- We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
- In the event that an item is listed at an incorrect price due to a typographical error, we reserve the right to cancel or refuse any orders placed for that item.
- Payment Methods
- We accept payments via secure credit card processing through WooPayments (Visa, Mastercard, American Express) and other payment gateways as displayed at checkout.
- Payment must be received in full before an order is processed and dispatched.
- Shipping and Delivery
- Shipping rates and estimated delivery times are detailed on our Delivery Policy page.
- We aim to dispatch orders promptly; however, delivery times are estimates only and cannot be guaranteed. Belvogue is not liable for delays caused by postal or courier services.
- Returns and Refunds Policy
Our returns policy complies fully with Australian Consumer Law (ACL).
- Eligible Returns: We accept returns and offer replacements or refunds for items that arrive damaged, defective, or incorrect.
- Non-Eligible Returns (Change of Mind): In accordance with our Delivery Policy, we do not offer refunds, exchanges, or returns for change of mind, personal preference, or accidental order placement once an order has been shipped.
- Return Window: You must report any defective, damaged, or incorrect items to our support team at support@belvogue.com.au within 14 days of receiving your package.
- Refund Processing Time: Once your returned item is received, inspected, and approved by our team, your refund will be issued to your original payment method within 5 business days.
- Australian Consumer Law (ACL)
Nothing in these Terms and Conditions excludes, restricts, or modifies any guarantee, warranty, right, or remedy implied by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be lawfully excluded or limited.
- Intellectual Property
All content on this site—including text, graphics, logos, images, digital downloads, and software—is the property of Belvogue and is protected by applicable Australian and international copyright and trademark laws.
- Limitation of Liability
To the maximum extent permitted by law, Belvogue shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
- Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.
- Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Website: https://belvogue.com.au
- Email: support@belvogue.com.au
By using this website, you agree to these terms. Thank you for shopping with Bel Vogue!